Dear Customer,

To ensure your protection, we've now disabled access to your HSBC Online Banking, you now need to re-set your security.

You won't be able to gain access to certain features of online services until you've done this.

This is a reminder for you to update your account through the HSBC Online Banking service.

<![if !supportLists]>1.     <![endif]>Log on to Online Banking at www.hsbc.co.uk.

<![if !supportLists]>2.     <![endif]>Follow Step 1 of 2 and Update 'My accounts'.

<![if !supportLists]>3.     <![endif]>Select 'Manage' and 'Statements'.

Please also find a link below to the Financial Services Compensation Scheme Information Sheet and Exclusions List, which provides important information about this valuable protection, and outlines the exclusions from cover:

Financial Services Compensation Scheme Information Sheet and Exclusions List (PDF)

Please check your online statements regularly by logging on to Online Bankingand contact us if you have any concerns. You can change your statement preferences through Online Banking by selecting 'Manage' menu and then 'Communication preferences'. Thank you for choosing this service.

Yours sincerely

Your HSBC Banking Team

© HSBC Group 2018. All rights reserved.

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