Claims Management Companies

Can You Really Recover Money Sent Overseas to Scammers?

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Recovering money sent overseas to boiler room scammers is extremely difficult, and in many cases, nearly impossible. Here's a breakdown of the challenges and what you should know:

Challenges:

  • Overseas Jurisdiction:
    • Boiler room operations are often based in countries with weak financial regulations or limited cooperation with international law enforcement. This makes it very difficult to track and recover funds.
  • Rapid Fund Movement:
    • Scammers typically move money quickly through complex networks of accounts, often across multiple countries, to obscure its origin.
  • Anonymity:
    • These operations often use anonymous or fake identities, making it hard to identify and prosecute the perpetrators.
  • "Recovery Scams":
    • A common tactic is for scammers to pose as "recovery services," promising to get your money back for an upfront fee. This is a secondary scam, and you'll likely lose even more money.

What You Can Do:

  • Report the Scam Immediately:
    • Contact your bank or financial institution to report the fraud. They may be able to stop or reverse some transactions, but time is critical.
    • Report the scam to your local law enforcement agency and any relevant national fraud reporting centers. For example, in the UK this would be Action Fraud.
  • Gather Evidence:
    • Keep records of all communications, transactions, and any other relevant information.
  • Be Wary of Recovery Offers:
    • Be extremely cautious of anyone offering to recover your money for a fee. Legitimate law enforcement agencies and financial regulators do not operate in this way.

Key Points:

  • The chances of recovering money sent to overseas boiler room scammers are generally very low.
  • Prevention is crucial. Be extremely cautious of unsolicited investment offers and always verify the legitimacy of any investment firm.
  • It is very important to remember that if an offer is too good to be true, it almost certainly is.

Success depends on factors like how the money was sent, how quickly you act, and whether law enforcement or financial institutions are willing to help. Here’s a breakdown of your options:

Immediate Steps to Take

  1. Act Fast – If the transfer was recent, contact your bank or payment provider immediately to attempt a reversal. Time is critical.
  2. Report to Authorities – File reports with:
    • Your national fraud agency (e.g., Action Fraud in the UK, FBI IC3 in the US)
    • Local police (Even if they don’t investigate, having a report may help with insurance or future claims)
    • The financial regulator (e.g., FCA in the UK, SEC in the US) if the scam involved fraudulent investment schemes.

Methods to Attempt Recovery

1. Bank Wire Transfers

  • If the scammer’s receiving bank account is still open, your bank may issue a recall request.
  • If money was transferred via SWIFT, an international banking network, you may request a "SWIFT recall" or "Fraud Report" through your bank.
  • If the scammer used a real bank (rather than a crypto exchange or mule account), you may be able to provide evidence that forces the bank to freeze their funds.

2. Credit Card Chargebacks

  • If the scam involved a credit card transaction (e.g., paying for fake investments), you may request a chargeback through your credit card provider under Section 75 (UK) or Fair Credit Billing Act (US).
  • Chargebacks are often denied if the scammer made you willingly authorize the transaction.

3. Cryptocurrency Transfers

  • Crypto payments are difficult to reverse, but you can:
    • Track transactions on the blockchain using tools like Etherscan or Blockchain Explorer.
    • Report the wallet address to major exchanges and authorities to flag it.
    • Hire blockchain investigators who specialize in tracing stolen funds to exchanges where scammers may try to cash out.

4. Legal Action

  • Some victims hire private investigators or international lawyers to track the scammer’s operation.
  • If the scammer’s account is with a bank in a country with strong AML (Anti-Money Laundering) laws, you may have a chance of freezing the account.

5. Reporting to Scam Victim Recovery Services

  • Be extremely cautious of so-called "fund recovery services" promising to get your money back for a fee—many are scams themselves.
  • Some legitimate organizations help victims of fraud, but they rarely guarantee recovery.

Realistic Expectations

  • If the scammers have already withdrawn the money or laundered it through crypto, it’s unlikely to be recovered.
  • Some cases have been successful when law enforcement acts quickly and freezes accounts before funds are moved.
  • Banks in scam-heavy regions (like parts of Asia and Eastern Europe) are often uncooperative, making legal action difficult.

In summary, while there's a slim chance of recovery, the focus should be on reporting the scam and preventing further losses.

Recovery Companies

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There are a lot of companies offering services recovering monies from overseas scammers at the moment, typically claiming to be from Israel or the US, but which target European and Australian scam victims. Obviously these services are not free, but is there any truth in the idea that you can recover money from a scammer in Belarus or the Caribbean? How would they perform this act, and if they can, why can't they stop them doing business or have them arrested by Interpol or the FBI?

Could a CMC Do Anything I Couldn't?

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It's important to be very cautious about claims management companies (CMCs), especially when dealing with complex fraud cases like those involving overseas boiler room scams. While they might present an image of expertise, their effectiveness in these specific scenarios is often limited. Here's a breakdown:

What a Claims Management Company Might Do:

  • Gather Information:
    • They can help organize your documentation and gather relevant information related to the scam.
  • Communicate with Authorities:
    • They might assist in reporting the fraud to relevant authorities.
  • Legal Advice (Sometimes):
    • Some CMCs may have legal professionals who can provide advice, but this varies.

Limitations and Things to Consider:

  • Overseas Recovery Difficulty:
    • As previously explained, recovering funds from overseas scams is exceptionally challenging. CMCs face the same jurisdictional and logistical obstacles as individuals.
  • No Special Powers:
    • CMCs do not have special legal powers to bypass international laws or force foreign banks to release funds.
  • Fees and Costs:
    • CMCs typically charge fees, which can be significant.1 It's crucial to understand their fee structure and whether it's worth the potential outcome.
  • Risk of Further Scams:
    • As mentioned, "recovery scams" are common.2 Be very wary of any company that guarantees recovery for an upfront fee.
  • What you can do yourself:
    • Reporting to the police and financial institutions, and keeping record of all information, is something that any individual can do.

In essence:

  • While a CMC might provide some assistance with organization and communication, they cannot magically recover funds from complex overseas scams.
  • The core challenges related to international fraud remain, regardless of whether you use a CMC.
  • It is very important to make sure that any claims management company that you consider using, is regulated by the appropriate authorities.

A Claims Management Company (CMC) may be able to assist with recovering money lost to boiler room scams, but their effectiveness depends on the circumstances. Here’s what they can and can’t do compared to what you could do yourself.


What a Claims Management Company Can Do That You Might Not

  1. Legal & Banking Expertise

    • CMCs often have connections with specialist fraud lawyers and experience dealing with banks and financial ombudsmen.
    • They know how to pressure financial institutions to act faster or take responsibility if they failed to prevent fraud (e.g., failing to detect unusual transactions).
    • If your bank was negligent in its anti-fraud measures, a CMC may help argue a bank liability case for reimbursement.
  2. Access to International Legal Networks

    • Some reputable CMCs have contacts in offshore jurisdictions where scammers operate, which might help freeze accounts or track funds.
    • They may have local representatives who know the legal landscape in scam-heavy countries like Dubai, Hong Kong, or Eastern Europe.
  3. Negotiation Power for Bank Chargebacks & Fraud Cases

    • CMCs may have success with Section 75 claims (UK), chargebacks (US), or fraud refunds by building stronger legal cases.
    • They know which financial ombudsman or regulator to escalate to if the bank refuses reimbursement.
  4. Forensic Crypto Investigation (in some cases)

    • If your funds were sent via cryptocurrency, a CMC with blockchain analysis tools might be able to track funds and identify exchange accounts where scammers have cashed out.
    • Some CMCs partner with forensic investigation firms that specialize in recovering stolen crypto.

What a Claims Management Company Can't Do That You Could Do Yourself

  1. Directly Report Fraud for Free

    • You can file reports with authorities yourself (e.g., Action Fraud, IC3, FCA) without paying a fee.
    • Many banks have fraud departments that you can contact without needing a CMC to mediate.
  2. Avoid Paying Fees or Losing More Money

    • Most CMCs take a large percentage (10–50%) of any recovered funds as their fee.
    • Some demand upfront payments, which could be risky—especially since many so-called “recovery firms” are scams themselves.
  3. Detect and Avoid Recovery Scams

    • Many fraud victims get targeted again by fake "recovery services" promising to get their money back for a high upfront fee—only to disappear.
    • If a CMC guarantees success, it’s likely a scam. Genuine firms will never promise a guaranteed recovery.

How to Tell If a Claims Management Company is Legitimate

If you’re considering a CMC, here are key checks to avoid recovery scams: ✅ Regulated – Check if they are registered with a regulator (e.g., FCA in the UK, BAR in the US).
No upfront fees – Legitimate firms usually work on a no win, no fee basis (or only charge after progress is made).
Real office & website – Scammers often use fake addresses and vague company descriptions.
No guarantees – Even law enforcement can’t guarantee money recovery, so neither can they.
Client reviews & case studies – Look for proven cases of successful recoveries.


When Should You Consider a Claims Management Company?

✔ If your bank refuses to reimburse fraud losses, a CMC may help escalate your case.
✔ If you lost money via a regulated broker or investment scheme, a CMC may assist with claims against regulators.
✔ If large sums are involved (£50,000+), legal experts may have more leverage than an individual.
✔ If you need help tracking international fraud networks or crypto transactions, a specialized firm may have forensic tools.

🚨 Avoid them if: The case is straightforward (e.g., a simple chargeback request), they ask for upfront payments, or they seem vague about their success rate.

Would you like help checking a specific Claims Management Company before engaging them?

Therefore, carefully consider whether the potential benefits outweigh the costs and risks before engaging a CMC.

Let's look at the different transfer mechanisms and how they impact tracing funds and possible recovery options.

Card Transaction Fraud

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  • If you have sent money overseas using a debit card or credit card then you have a good chance of recovering your money by contacting the appropriate bank. There are ChargeBack services in place with most decent banks and, although this is not enshrined in law, it is a bonafide agreement that most card issuers will stand by. Credit cards are usually more capable of recovering funds as they are liable for the debt until the next statement, and will usually check on suspicious transactions. You are also protected under Section 75 of the Consumer Credit Act if you are a UK resident and the transaction is between £100 and £30k. If you are ever unsure, don't make the transaction, but if you're in a pinch, use  your credit card first. 
  • It is possible that specialist companies can reverse card payments made overseas but if they can then your bank can do it for free. Do not start paying a company for something your bank should be able to reverse. There are so many charge recovery companies now that the process really can't be that difficult to achieve and one call to your bank will almost certainly save you 20% of any money lost.

Bank Transfer Fraud

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  • Bank transfers are more difficult to recover if they have been made overseas, but not impossible. If your bank has a relationship with the receiving bank then they can report the transaction as fraudulent and see if action can be taken to recover the funds. They may also be insured against such problems and be able to help you recover some of the funds, particularly if you do not often make overseas transactions.

 Cryptocurrencies

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  • Our advice for cryptocurrency is just to avoid it. Getting into Cryptocurrency is easy, but getting out is very hard, and the only way is to pass the currency to someone else for money. If you are looking to invest find a company with a business that is pertinent to the near future and invest in their shares.

 Money Transfer Services

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  • If your transfer was made using service such as MoneyGram or Western Union then you are going to struggle to get any sort of recovery. These services do try to prevent fraud but can do little to repair it. Keeping abreast of scams is the best way to avoid being taken for a ride.

So the truth is that there isn't much a private company can do, is there?

How could a company in Israel or the USA recover money from a company in St Vincent and the Grenadines? What would they do? Threaten to send the FBI? How would they contact them? The address is probably a forwarding service that has to protect the identities of its customers according to local law. How could they override that? If you send £5000 to Israel in good faith for a recovery what happens if they don't recover anything? Would you have a right to get your money back?

The simple answer is No

If you have been scammed then start with advice from your bank or card or service provider as they are the most responsible following yourself. Then you can search websites provided by people like which.co.uk who are admirably concerned with the consumer as their business model. 

Under no circumstances pay anyone overseas any money for a service promising recovery if your bank has failed to recover as they can only be in cahoots with the scammers or completely incapable of recovering any money.

If your bank is unwilling to recover the money or you believe that there is more they can do then get a solicitor/lawyer in your own country to open a no win no fee arrangement against the bank and the bank will definitely exhaust every possible alternative.

What Should I Do if I've Been Scammed?

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If you have been taken in by a scam there are a few things to bear in mind. These steps for anyone who has been scammed in the UK could be useful:

  1. Collect all of the evidence that you have in reference to the fraud. This would include your:
    • Browsing and Internet History from your Devices Involved
    • Bank Statements and Bank App History
    • Email history and phone records and call recordings if you have any
    • Any screenshots of any relevant websites, ads or scams that you followed to reach a site where you were scammed, including any social media sites where adverts appeared for the scams
    • Any screen recordings you made whilst transferring funds or any other relevant records of computer activity that may be related to the scam or where the scam was advertised
    • Any crypto-exchange receipts or logs of any kind from exchanges or other relevant sites
    • Any login names or details you may have used to gain access to any platforms when your money was transferred to or from exchanges or wallets.
    • Any wallet backup codes you may have that now show as empty (obviously private wallets with currency should not be disclosed to anyone)
  2. Visit your bank with all of your documents and have them put you in contact with their anti-fraud department and explain exactly what happened. They can help you scan all of the relevant data over to them and inquire about any possibility of liability on behalf of the bank. They will advise you what you can do once you have registered your issues and bear in mind that they are not going to concede any possibility of wrongdoing without a lot of evidence on your part. If you have made a transfer or card payment to an unrecognised payee then they do bear some responsibility. You may just have to make a bit of a nuisance of yourself in this regard, but it is not their own money, so do not worry about it too much if they seem reluctant to help. You may wish to get a local debt-recovery solicitor involved at this point but make sure they are a proper, registered solicitor rather than anyone advertising scam recovery online.
  3. Depending on whether the receiving bank was overseas or within the same country is an important part of this process as it changes the responsibility of your own bank and the receiving bank. There is a charter that all of the banks in the UK agree upon and if it can be established that the transaction was carried out under circumstances where the payee was misrepresenting themselves then a chargeback can be made and you can recover your money from the payee. This may not even be the scammer themselves, it may be a cryptocurrency exchange or some other entity, but it could mean that you will have your money returned.
  4. If the bank cannot be held accountable for the transaction, or you cannot mount enough proof that you were being deceived whilst transferring funds or paying by card, you may need to engage a proper solicitor authorised & regulated by the Solicitors Regulation Authority required by the Electronic Commerce (EC Directive) Regulations 2002. Make sure that the solicitor has the correct authorization and registration codes, so you know you have a solicitor that you can properly verify.
  5. See if the solicitor can be engaged on a no-win, no-fee basis which will ensure they make every effort for a successful recovery. It may be more advantageous not to provide any funds upfront given your situation anyway.