The metadoro.com website is operated by RHC Investments Ltd, which is regulated by the Financial Services Commission (FSC) of Mauritius. The company operates a remarkably simple philosophy – it earns loyalty from traders by providing customer satisfaction, it claims. Clients can trade currency pairs, indices, commodities, shares and cryptocurrencies, through the popular terminal MetaTrader 4 (MT4) and the company’s own web-based terminal. You must invest at least EUR250 to open an account.
The company explains that the regulation is designed to protect customers by imposing strict rules. Regulated brokerage firms have greater reliability and trust. The Metadoro brand and the metadoro.com website are operated by RHC Investments Ltd. It is regulated by the Financial Services Commission (FSC) of Mauritius under license number C115015381. This license allows the company to conduct financial services as an investment dealer such as reception, transmission, and execution of orders on behalf of clients.
There are several types of live trading accounts, depending on the platform used and type of traders.
Traders account – Spreads are variable and start from 1.2 pips for the Standard Traders Account and from 1.1 pips from the Professional Traders Account. The stop out level is 30%.
PAMM account – Spreads are variable and start from 0.1 pips for both Standard and Professional Traders Accounts. The stop out level is 30%.
MT4 Terminal account – Spreads start from 0.1pips and the stop out level is 30% spread for the EUR/USD pair is about 1.5 pips. In addition, you will receive premium daily analysis and access to the Trading Central.
ECN Trading account – Spreads are variable, starting from 0.5 pips and the stop out level is 50%.
Market Maker or STP Brokerage?
The Client Agreement file shows that in relation to any client transaction, RHC Investments Ltd acts on a principal-to-principal basis and not as the agent on the client’s behalf. We also found in the Trading Manual document that the company acts as the main execution venue, as principal and the sole counterparty in all client orders. Solely for risk mitigation purposes, the company may use several liquidity providers with which it may hedge some or all of its exposure in certain assets in accordance with its hedging strategy, thereby transferring the market risk to another counterparty. The prices that RHC Investments will make available to clients under this model will not be affected by the hedging arrangements from the selected liquidity providers, the company says. In other words, the company is a market maker and counterparty to all client orders. Being a market maker involves a conflict of interest because when the company executes orders and does not transmit them, it keeps the risk to itself. Every loss for customers is a profit for the company.
The Risk Disclosure document reveals that under certain trading conditions it may be difficult or impossible to liquidate a position. This may occur, for example, at times of rapid price movement if the price rises or falls in one trading session to such an extent that under the rules of the relevant exchange trading is suspended or restricted. Placing a stop loss will not necessarily limit your losses to the intended amounts, because market conditions may make it impossible to execute such an order at the required price. In addition, under certain market conditions the execution of a stop loss order may be worse than its stipulated price and the realized losses can be larger than expected. This means that stop loss orders are not guaranteed and will be executed at the first available market price.
The Trading Manual document warns that if your margin level reaches or falls below your margin close out level at any given time, the company has rights to close any or all of your open trades at any time thereafter without further notice to you. Your account may fall into negative equity and you will be asked to settle any balance owed where your hedged positions are liquidated. The same thing is written in the Risk Disclosure file – each client must understand that clients are liable for all the losses and damages, which could result in more than the initial invested capital. If the underlying market movement is in the client’s favor, the client may achieve a good profit, but an equally small adverse market movement cannot only quickly result in the loss of the client’s entire deposit, but may also expose the client to a large additional loss. This means that the company does not apply negative balance protection, and, in the end, you may owe money to RHC Investments.
In addition to usual fees there also is an inactivity fee. In case the client does not have any trading activity on all clients trading accounts for a period equal to 6 (six) consecutive calendar months or more starting from the date of the last trading activity, the company on a monthly basis shall charge the client an amount of EUR5. Additionally, where a client’s dormant and/or inactive account(s) has a positive cash balance, the company reserves the right at its absolute discretion to apply and/or impose a handling fee of EUR20 per month.
Deposits and Withdrawals
Customers can use two common methods to deposit funds – bank transfer and credit/debit cards. The Trading Manual document mentions third-party payment providers, but they are not specified. The company does not accept payments by cash and the minimum deposit amount is EUR250.
Withdrawals should be made using the same method used by the customer to fund his trading account. The company processes withdrawal requests within one business day.
In case the client performs a withdrawal request without any trading activity from the last deposit made or if any other form of abuse is found the company reserves the right to charge the client the equivalent amount of any deposit fees incurred, or 3% of the total withdrawal amount.
You can trade via one of the widely-known platforms in the world – MetaTrader 4 (MT4). The MetaTrader 4 terminal has a user-friendly interface combined with a powerful engine. MT4 provides all the necessary tools for analyzing the market, making trades, and using automated trading software – Expert Advisors (EAs). MetaTrader 4 platform is available as a desktop version. In addition, the company offers its own, web-based terminal. According to metadoro, it provides faster execution speed and advanced features. There is no need to download and install any software and you can use a single-click order execution.
Currency Pairs – You have access to over 50 major, minor, and exotic currency pairs. The average spread for the EUR/USD pair depends on the account type and is between 0.1-1.2 pips. However, the demo version of the web platform shows a fixed spread of 3 pips.
Indices – You can trade 24 of the major and minor indices globally, such as AEX, S&P500 and DAX. The average spread for the DAX30 is 2 points, according to the web-based platform.
Commodities – 5 precious metals, 4 energy products, and 8 agricultures are available for trading, including Gold, Silver, Crude Oil, Brent Oil. The average spread for the Gold is USD0.70 and the one for the Crude Oil is USD0.02.
Shares – There are CFDs on over 220 companies available for trading. The average spread for the Apple Inc is USD0.93.
Cryptocurrencies – The company offers Bitcoin, Ethereum, Litecoin and Ripple for trading but there is no detailed information about the conditions. RHC Investments claims that when you buy a cryptocurrency at Metadoro you are buying the actual underlying asset. The crypto is purchased and retained in your name by Metadoro.
Trades on all instruments are charged a commission.
The metadoro.com website has a help section containing a glossary of trading terms, frequently asked questions, articles on learning to trade, an explanation of fundamental economic indicators, educational videos, and trading strategies.
Metadoro.com has a regulation in Mauritius that allows it to provide financial services as an investment dealer. It acts as a market maker and the main conflict of interest exists. The company provides a wide range of trading instruments through the popular MT4 platform and its own web-based terminal. There are several types of live accounts that differ mainly in the spreads offered. All trades are charged a commission and the minimum deposit amount is EUR250.